July 24, 2010

Get This Damned Ubuntu Out Of Dell’s Internets!

It’s as if a million penguins cried out in terror, and were suddenly silenced. Dell has dropped Ubuntu-loaded machines from their online store – a head-scratching play, considering their original declaration that Ubuntu is safer than Windows. The move comes after Dell posted a totally compelling argument for each operating system on its website, advising that only open source programmers should consider Ubuntu. That’s not completely unwise advice, but it’s not like Ubuntu is an unsolvable puzzlebox, or something.

WINDOWS OR UBUNTU Dell UK
Get This Damned Ubuntu Out Of Dell's Internets! 2

The other bullet point in Dell’s two-bullet-point case for Ubuntu is “choose Ubuntu if you do not plan to use Microsoft Windows”. Gee whiz.

You’re starving. I have two pieces of fruit, a mango and a papaya. You must eat one, or you will die. Choose papaya if you do not plan to eat mango.

No shit, Dell.

Dell insists they haven’t dropped Ubuntu entirely, and that you can still order Ubuntu-loaded machines over the phone. “The reason why they’re not on our main pages is because Ubuntu systems are primarily targeted towards advanced users and enthusiasts, and the vast majority of consumers purchase PCs with Microsoft Windows pre-installed,” a Dell customer service rep told. Fair enough, Dell. But then again, if I’m an advanced computer user, what are the odds I’ll order a computer by phone before using the internet?

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Ty Dunitz

Ty is an illustrator who stays up too late and must wear glasses.

55 thoughts on “Get This Damned Ubuntu Out Of Dell’s Internets!

  1. Just to combat all those “If I”m an advanced computer user, why would I buy a dell?”

    I am an “advanced computer user” and I buy dell because dell outlet normally has deals you can barely match by buying the same parts separate. Also because I am lazy, and its a lot easier to have one already built. I am also a big software guy, not a huge hands on type of person. I tried to build a computer once, and I guess I wired the CPU fan wrong and the AMD burnt to a crisp in under 2 seconds (Have they fixed that yet?). So yeah, I buy from dell…but I wouldn’t buy linux as my primary home PC. I have my own VPS that I run debian headless for all my linux related needs.

  2. the truth is expected windows for low category users who do not know what that user can monitor consumer call for technical support by phone let out a lot of money and then being told that the dañaste machine and now, the American consumer is what makes companies like dell customers lost an example this weekend planned to buy 25 units from Dell, which does not make since removed the ubuntu, and just realized I added malware on their replacement motherboards, all to benefit Microsoft, this is unfair because I am paying for what I want not what they want me to sell, and those 25 was the tip given in the work place was 890 dell machines that were to change, As Hp is not in your designs is completely commercial, I think Apple will choose to whether the company is more robust than I am seeing and I put all obstacles to use ubuntu, to die with his filthy dell machines the user has the right to choose .

  3. The real reason behind this decision is there out sourced tech support cant support Linux as they can barley read from there computer in order to support windows… “please check your power cord is plugged in” doesn’t work on a Linux user.

  4. Android has a Linux kernel, and out of the two years it has been available to the public via cellphones, it is already number two in overall sales in Q1 2010? I think that DELL will change their minds in the next few years with the advancement of Android OS for mobile and netbooks. The Ipad from Apple is already paving the road for future netbook sales (people will want the physical keyboard…. eventually). If DELL wants to make some $$, start selling the netbook or tablets with Ubuntu or Android and advertise…

  5. I had an on-line “chat” session with a Dell rep on Saturday, asking about purchasing a Dell computer with Ubuntu or another Linux Distro. She said that this was not an option — I even asked to purchase a Dell computer without an OS, and that was not an option either. I did eventually find a couple of small computers with Ubuntu, but nothing main stream. Good bye Dell, hello systems76.

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