July 24, 2010

Get This Damned Ubuntu Out Of Dell’s Internets!

It’s as if a million penguins cried out in terror, and were suddenly silenced. Dell has dropped Ubuntu-loaded machines from their online store – a head-scratching play, considering their original declaration that Ubuntu is safer than Windows. The move comes after Dell posted a totally compelling argument for each operating system on its website, advising that only open source programmers should consider Ubuntu. That’s not completely unwise advice, but it’s not like Ubuntu is an unsolvable puzzlebox, or something.

WINDOWS OR UBUNTU Dell UK
Get This Damned Ubuntu Out Of Dell's Internets! 2

The other bullet point in Dell’s two-bullet-point case for Ubuntu is “choose Ubuntu if you do not plan to use Microsoft Windows”. Gee whiz.

You’re starving. I have two pieces of fruit, a mango and a papaya. You must eat one, or you will die. Choose papaya if you do not plan to eat mango.

No shit, Dell.

Dell insists they haven’t dropped Ubuntu entirely, and that you can still order Ubuntu-loaded machines over the phone. “The reason why they’re not on our main pages is because Ubuntu systems are primarily targeted towards advanced users and enthusiasts, and the vast majority of consumers purchase PCs with Microsoft Windows pre-installed,” a Dell customer service rep told. Fair enough, Dell. But then again, if I’m an advanced computer user, what are the odds I’ll order a computer by phone before using the internet?

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Ty Dunitz

Ty is an illustrator who stays up too late and must wear glasses.

55 thoughts on “Get This Damned Ubuntu Out Of Dell’s Internets!

  1. Brian… apparently do not read well if I thought about buying 25 pc is because the company’s request to those specifications, not think you’re a genius, unlike you could claim to have made a cluster of machines in debian myself, assembling each machine, but when a client asks you for a purchase and we will pay for making the necessary arrangements and asks you to spec what you want to use, people and comments like yours are unnecessary, it is presumed that you are more intelligent, I’m sorry but no I was wondering if you could build a machine or not…The truth seems to complain that not only resulted in something positive and if you are right friend “Paul Wand” but in reality there should be diversity of total choice if I want to buy a machine and no longer need to give me the ubuntu-filled if it brings better but I do not want potato windows

  2. I’m sick of moronic “logic” like,

    “The reason why they’re not on our main pages is because Ubuntu systems are primarily targeted towards advanced users and enthusiasts”

    If my mother–who is 80+ and extremely computer illiterate–can use her Kubuntu computer all day, every day with no trouble, ANYONE can use (K)Ubuntu. Advanced users and enthusiasts? What millennium are we in? This isn’t about the old-style Linux where you *HAD* to be a total command line geek to install, tweak, maintain it. No, this is about the EASY to install, EASY to administer, beautiful GUI-based (K)Ubuntu.

    It’s ludicrous to continue perpetuating the bullshit that only advanced geeks can use TODAY’S Linux, especially (K)Ubuntu.

    Then there’s this idiotic statement:

    “and the vast majority of consumers purchase PCs with Microsoft Windows pre-installed”

    Gee, I wonder why?! Maybe it has something to do with the fact that most PCs come with windows pre-installed. Every time I buy a new computer, guess what’s installed on it? Yes, that piece of garbage, windows. So I wipe the drive and install Linux. If the PCs I want to buy had Linux pre-installed, I’d buy them, but they don’t. So I get stuck paying the Micro$oft tax for bloated, bug-filled, flaky, virus-prone garbage that I immediately wipe off the drive.

    If companies like Dell stopped and THOUGHT about why “the vast majority of consumers purchase PCs with Microsoft Windows pre-installed,” they could become part of the movement away from M$ garbage by educating consumers about Linux. Come on, this isn’t brain surgery. (And I’ve had brain surgery!)

  3. Ahhh..another reason to DUMP Windows and use LINUX!
    I’m building my own Computer anyway!
    I’m tired of the Non Support you get from Microsoft, HP, Gateway, etc.!
    You have to PAY for any Support you receive from them!
    Then you pay $ 200.00 for a New OS!
    With UBUNTU I have the latest OS ALL the TIME! PLUS FREE Support!
    Go ahead Sheep..help those Executive get their Million Dollar Bonuses at your expense!

  4. I’m a computer geek and I always build my computers from selected parts, except when it comes to laptops. The only reason for me to buy a laptop from Dell with Ubuntu, would be if it was cheaper so i knew i wasn’t paying M$ for something i don’t want. If the price is the same i might as well buy it with Windows and install Linux afterwards, mainly to get the Windows OEM sticker if i someday want to sell the laptop “with windows included”.

    I can totally see why Dell would remove the Ubuntu choice from their website, assuming the reason is increased cost to support users who probably shouldn’t use a computer in the first place and least of all Linux. As much as it hurts to see Dell lessen their effort to sell Ubuntu, they can’t really be blamed … after all, what’s in it for them (and their share holders)?

    The only way to successfully sell workstation hardware with Linux preinstalled, would be if Red Hat, Ubuntu or SUSE(Novell) would start selling re-branded Dell, HP or some other hardware marketed as “Linux workstations” … at a competitive price.
    The choice to use Linux has to be made before deciding on a brand, not as a choice during the purchase.

    \C

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