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8 Stories

How social media made a kinder, gentler automotive industry

How social media made a kinder, gentler automotive industry

People in the car business have been the focus of more jokes about dishonesty and greed than any other professionals...

Post customer reviews to Facebook in ways that don’t suck

Post customer reviews to Facebook in ways that don’t suck

We talked about the way that Domino's pizza posts customer responses on their Facebook in a clever and effective manner....

Yelp review lawsuit is much more important than most realize

Yelp review lawsuit is much more important than most realize

Defamation. Freedom of speech. Honesty and transparency versus lies and coverups. These and other gray matters are all in play...

Yelp reviews are the most valuable “social currency” out there: study

Yelp reviews are the most valuable “social currency” out there: study

With so much money going into social media as a marketing and branding tool, it's hard for businesses to discern...

Is Yelp spending too much money?

Is Yelp spending too much money?

They say you have to spend money in order to make money. The problem for Yelp is that they may...

Yelp users are easier to spot than most

Yelp users are easier to spot than most

There are definite distinctions between users of various social sites. They're often easy to spot based upon their look (Tumblr),...

Google takes another deep stab at Yelp by buying Zagat

Google takes another deep stab at Yelp by buying Zagat

When Yelp denied Google's $500 million bid to buy them in 2009, many believed that the location/reviews company was positioned...

Yelp and OpenTable Partnership Makes Getting Reservations Easy

Yelp and OpenTable Partnership Makes Getting Reservations Easy

A new partnership between Yelp and OpenTable will allow the US public to browse restaurant reviews written by users and...